Published: 23 October 2025. The English Chronicle Desk. The English Chronicle Online.
A secret report has revealed that the Home Office is plagued by a “culture of defeatism” when it comes to immigration enforcement, exposing deep-rooted dysfunction across the department. The findings, authored by Tory MP Nick Timothy, a former adviser in the Home Office, paint a picture of an organisation struggling with internal conflict, poor processes, and a reluctance among officials to confront difficult realities.
Shabana Mahmood, the Home Secretary, admitted that the department is “not yet fit for purpose” and pledged a comprehensive overhaul of staff, structures, and culture. The report identifies a defensive mindset among lawyers, inaccurate financial forecasting, and a general distrust of other government departments, which have hampered key operational tasks such as deportations and border management.
The report found that immigration enforcement officers, responsible for deporting illegal migrants, have come to see high failure rates as “unavoidable in the system.” Officials reportedly expressed that despite repeated efforts, obstacles and bureaucratic complexity meant that their work was unlikely to succeed. Ms Mahmood said that the Home Office had effectively been “set up to fail,” highlighting longstanding issues that stretch back nearly two decades.
“To those who have encountered the Home Office in recent years, the revelations are all too familiar,” Ms Mahmood said. “The Home Office is not yet fit for purpose and has been set up for failure. The last Conservative government knew this but failed to act. Things are now changing, and I will work with the new permanent secretary to transform the department so that it delivers for this country.”
The secret report highlights multiple operational failings, including “confused and conflicting systems working to contradictory ends,” which have caused enforcement of immigration laws to deteriorate over recent years. Interactions between immigration enforcement, the police, and the criminal justice system were described as poor, and coordination failures were noted in multiple areas.
Officials admitted that the department’s lawyers were overly cautious, frequently using the threat of legal challenge or the potential for defeat as reasons to avoid taking action. According to the report, poor legal work has led to numerous cases being overturned in court due to flawed processes and errors in judgment.
Mr Timothy, who served as a special adviser to Theresa May both in the Home Office and No 10, explained that much of the dysfunction stems from unclear lines of responsibility. “Nobody knows who, overall, is responsible for the system,” he wrote. One official noted: “Ask what is going on and you get multiple different spreadsheets from multiple people.” Another added: “It takes a team of people weeks to answer a straightforward question.”
The report also highlights practical examples of inefficiency. Councils reported receiving calls from three separate parts of the Home Office regarding the same issue, while in other cases, department officials submitted bids for accommodation at the same sites as contractors working on behalf of the department. Civil servants were also found to spend time in “listening circles” discussing personal feelings about policies they were tasked with implementing, raising questions about the prioritisation of operational work.
Ms Mahmood said the findings were “damning” and echoed the conclusion of former Home Secretary John Reid nearly 20 years ago, who branded the department “not fit for purpose” amid a surge in immigration and repeated IT failures. She vowed to bring in sweeping reforms and to address both the structural and cultural challenges facing the Home Office, emphasising that accountability and operational efficiency would be central to her agenda.
“The Home Office has long been set up in a way that makes it difficult for ministers to implement policy effectively,” she said. “This report shows just how deep the problems run. We need to ensure that staff, processes, and culture are aligned to deliver results for the country.”
As the department embarks on its reform plan, attention will be focused on whether these measures can meaningfully improve enforcement outcomes and restore confidence in the UK’s immigration system. Analysts suggest that tackling the entrenched culture of caution and internal defensiveness will be critical to ensuring that future policy decisions are executed effectively and efficiently.


























































































